Frequently Asked Questions

Who is behind The Pet Poster Store?

We are a sibling couple from Sweden who are passionate about graphic design and producing exclusive animal illustrations of your pet.

How does it work?

It is super easy to create a unique poster of your pet. Just upload any photo of your pet and we’ll take care of the rest. Read more about how to proceed here.

What sizes do you offer?

All our posters are sold in sizes 30×40, 40×50 or 50×70

What are the shipping costs?

The shipping is always free in the whole world!

How long does it take to get my poster?

We’ll send a preview your order within 2-3 business days. After we receive an approval from you,  we will send your order within 24 hours.

All our posters are then shipped with PostNord which normally has a delivery time of 5-7 working days

What payment methods do you offer?

WhWe offer Klarna Checkout Global. Payment is made with Mastercard or Visa, 100% secure. Klarna is one of Europe’s largest banks and is providing payment solutions for 60 million consumers across 130,000 merchants in 14 countries.
More info here: https://www.klarna.com/us/about-us/

What are your posters made of?

Our posters are made of carefully selected thick 180 gram premium paper.

What does the satisfied customer guarantee mean?

We always provide a satisfied customer guarantee. This means you get a preview to approve sent to your mail within 2-3 business days. If you have any requests for adjustments, we will of course try to accommodate them. If you are still not satisfied, we will refund your money – in other words 100% satisfied customer guarantee.

If you have questions or are not completely satisfied with your shopping experience, please contact us at info@thepetposterstore.com.

What if my parcel/poster is damaged?

All complaints (damaged or inaccurate goods) must be made within one week of receipt.

Complaints are sent to
info@thepetposterstore.com.

Contact

We will respond within 12 hours

Or e-mail to:
info@thepetposterstore.com
Address
The Pet Poster Store
Ronjagatan 3
504 94 Borås